Privacy Policy

Effective date: September 22, 2026

This Privacy Policy describes how TruCasa Solutions LLC, doing business as RoofnGo / Roofngo ("we," "us," or "Roofngo"), collects, uses, and shares information when you use our website forms, request an inspection, call us, or otherwise contact us about roof care services in the Austin Hill Country area.

Who we are

Roofngo is operated by TruCasa Solutions LLC DBA RoofnGo.
3909 Winchester Drive
Cedar Park, TX 78613
Phone: (737) 637-6373

Information we collect

When you submit a lead or contact form, book an inspection, or otherwise reach out, we may collect:

• Name and contact details (phone number, email address, ZIP or address)
• Messages you send about your roof, property, or scheduling preferences
• Basic technical data from the website (such as browser type or pages visited), if collected by our hosting or analytics tools

We do not ask for payment card numbers on these lead forms.

How we use information

We use the information you provide to:

• Respond to inspection requests and service questions
• Schedule appointments and follow up on jobs
• Send text messages (SMS) related to appointment scheduling and service follow-ups, when you have provided a phone number and submitted the form
• Improve our website and customer experience
• Comply with law and protect our rights

Text messages (SMS)

By submitting our inspection interest or contact form with your phone number, you agree that Roofngo may send you text messages at that number, including appointment scheduling and service follow-ups. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

We use phone numbers you provide for transactional and service-related messaging as described above. We do not sell your phone number.

How we share information

We may share information with service providers who help us operate our business (for example, our CRM / form provider, scheduling tools, or communications platforms), solely to provide the services you requested. We may also disclose information if required by law or to protect safety and our legal rights.

We do not sell your personal information.

Cookies and embedded tools

Our site may use cookies or similar technologies, and may embed third-party widgets (such as forms or booking tools). Those providers may process data according to their own policies when you interact with their widgets.

Data retention

We keep contact and job-related information as long as needed to serve you, run the business, and meet legal or recordkeeping requirements, then delete or de-identify it when appropriate.

Your choices

• SMS: reply STOP to opt out of text messages; HELP for help
• Call us using the contact details above to ask about access, correction, or deletion of information we hold about you, subject to applicable law

Children

Our services are directed to homeowners and property decision-makers. We do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. The effective date above will change when we do. Continued use of our site or forms after an update means you acknowledge the revised policy.

Contact

Questions about privacy or SMS? Call (737) 637-6373 or write TruCasa Solutions LLC DBA RoofnGo, 3909 Winchester Drive, Cedar Park, TX 78613.